Frequently Asked Questions
Shipping & Delivery
Q: How long does shipping take?
A: We offer free worldwide shipping. Orders to the US typically arrive in 7–14 business days. International delivery may take 10–20 business days, depending on your location.
Returns & Exchanges
Q: What is your return policy?
A: We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return the item in its original condition for a full refund within 30 days of delivery.
Care & Material
Q: What materials are used?
A: Each bracelet is handcrafted with natural gemstone beads and high-quality alloy accessories. Each piece has unique natural stone textures, making it one-of-a-kind.
Q: How do I care for my bracelet?
A: To extend its lifespan, avoid prolonged contact with water, perfume, and chemicals. Gently wipe it with a soft cloth after wear.
Order Support
Q: Can I modify my order after payment?
A: You can modify shipping details or cancel your order within 24 hours of purchase, before the item is dispatched.